Services for Senior Citizens & Passengers with Disabilities

Bus Service

All GCT buses are equipped to accommodate wheelchairs and three-wheel scooters that comply with Americans with Disabilities Act (ADA) guidelines. Most GCT buses are newer low-floor models with fold-out ramps for wheelchair access. Older high-floor buses have traditional wheelchair lifts. If you need to use the ramp or lift to board the bus, the driver will assist you. When boarding the bus, please back on to the lift for your safety, if possible. All Gold Coast Transit buses are capable of kneeling for easier boarding at the front door.

Paratransit Service

ACCESS is origin-to-destination public transit service for seniors, 65 and older and people with disabilities that prevent them from using fixed route bus service. Learn more. 

Reduced Fares

With proper identification, passengers with disabilities and senior citizens may ride all GCT buses at a significantly reduced fare. Learn more.

Freedom to Travel: Seniors

Gold Coast Transit Travel Training Program gives the freedom to travel available to everyone! This program is designed to help you learn or review how to ride our buses confidently and safely! Click here for more information.

 

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TDD

People with hearing or speech disabilities may receive route, schedule and fare information by calling 711 CA Relay Service Monday through Friday 7:00 a.m. to 7:00 p.m. You can also email a request using our comment form.

Passengers with Vision Disabilities

All transfer point bus stops and major intersections are announced by GCT drivers. The bus driver will also announce any other stops on request. Large format Bus Books are available by request by calling 805-487-4222.

Service Animals

Qualified service animals such as guide dogs are permitted to ride the bus. Service animals must be on a harness or leash at all times. Service animals may sit on the floor out of the aisle or be held in the passenger's lap, but may not block the aisle or occupy a separate passenger seat.