For example, the scheduler may confirm that the pick-up window is from 8:50a.m. to 9:10a.m. The GCT ACCESS vehicle will arrive anytime in the pick-up window, therefore passengers must be ready at the earliest time.
Drivers cannot wait longer than five minutes, after arriving in the pick-up window, for a passenger. If the passenger is not in sight, the dispatcher will try to contact the passenger by phone before instructing the driver to proceed to the next stop.
GCT ACCESS offers transfers to Camarillo Area Transit (CAT) and the Santa Paula Dial-A-Ride. We will make the arrangements for you with the other transit agency and will provide you with your pick-up information for both agencies. You may contact GCT ACCESS up to 14 days in advance to make your transfer arrangement.
Please call GCT ACCESS to cancel at least 3 hours prior to your scheduled pick-up window. This may help us provide a ride to someone else. View our Cancellation and No Show Policy.
You may request subscription service by contacting the GCT ACCESS scheduler. This type of service allows you to take regular trips without making and confirming reservations each time. Please note that subscription service is popular and space may be limited.
Customer Service CenterOxnard Transportation Center201 E. Fourth Street805-487-4222805-643-3158TDD – 711 (CA Relay Service)
Administrative Office301 E. Third StreetOxnard, CA 93030-6048805-483-3959
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