Wheelchairs & Tie-downs

Because Safety is our Priority!

wheelchairGold Coast Transit (GCT) has developed a marking and tethering program to assist people using GCT buses to ride safely by ensuring that mobility devices (Manual wheelchairs, power wheelchairs, and three or four wheeled scooters designed and sold for people with disabilities) are properly secured in the bus.

To schedule a training with our trained transit staff, please contact:
Andrew Mikkelson, Director of Transit Operations
(805) 483-3959 x 111

The Program:

  • Marking wheelchairs and mobility devices involves applying colored vinyl tape on the areas where hooks and/or tethers can be best connected. Tether straps will be installed when there is no adequate place on the wheelchair frame for connection of bus securement equipment.
  • Pre-marking will help bus operators (or your personal care attendant) to quickly identify the best locations to attach securement hooks and/or belts.
  • Pre-marking your mobility device is voluntary and provided by GCT free of charge, along with complimentary tether straps if needed.
  • GCT will examine your mobility device and determine the best 4 points for securement. We will then affix colored tape to the best securement points on your mobility device. We will also install tether straps (if needed) to your mobility device.

When boarding the bus the operator will:

  • Assist you to lift the folding bus seat and locate the securement equipment. Use hooks and/or tethers to secure the frame of the mobility device to the bus. Instruct you to set the mobility device's brake and turn off power (if powered).
  • Offer the use of an optional, adjustable lap/shoulder belt for convenience and comfort.
  • Release the securement equipment from the mobility device and assist the passenger to exit.
  • NOTE: The marking and tether strap program is voluntary, and wheelchairs without markings or straps will be secured to the best of the ability of GCT bus operators.

Gold Coast Transit Policy for Mobility Device Securement on Buses:

  • GCT requires that mobility device users ride with their devices secured while in GCT buses. All mobility devices must be secured to the floor of GCT buses during transportation. Passengers who do not comply with this policy may be denied transportation, according to federal ADA regulations.
  • The policy applies to all mobility devices GCT is able to secure. It does not apply to those devices that cannot be secured. If tie-down equipment does not fit or is broken, the mobility aid user will be allowed to ride.
  • GCT bus operators must verify that all mobility devices are secured while the bus is in motion, except as stated earlier. The driver must secure the mobility device, or must ensure proper securement if it is performed by the passenger or personal care attendant.
  • GCT recommends, but does not require, that mobility device users utilize lap and/or shoulder belts available on all buses. The driver will assist with lap and shoulder belt if desired.
  • All GCT buses accommodate wheelchairs, scooters, and similar mobility devices up to 30 inches wide and 48 inches long. The mobility device and user together must not exceed 600 pounds. Mobility devices exceeding these limits may be denied access if they create any safety, maneuverability or mechanical problems. Wheelchairs may not be transported with seats in a fully reclined position.
  • For their safety, passengers using three-wheeled scooters are strongly encouraged, but not required, to transfer to a regular bus seat whenever possible, as recommended by most scooter manufacturers. The scooter will then be secured in the wheelchair area.

Contact Us

Customer Service Center
Oxnard Transportation Center
201 E. Fourth Street
805-487-4222
805-643-3158
TDD – 711 (CA Relay Service)

Administrative Office
301 E. Third Street

Oxnard, CA 93030-6048
805-483-3959