Services for Senior Citizens & Passengers with Disabilities

Fixed-Route Bus Service

160615 cali 0493All buses are equipped to accommodate wheelchairs and three-wheel scooters that comply with Americans with Disabilities Act (ADA) guidelines. Most GCT buses are newer low-floor models with fold-out ramps for wheelchair access. Older high-floor buses have traditional wheelchair lifts. If you need to use the ramp or lift to board the bus, the driver will assist you. When boarding the bus, please back on to the lift for your safety, if possible. All Gold Coast Transit buses are capable of kneeling for easier boarding at the front door.

75+ Ride Free Anytime

With proper identification, passengers 75+ ride fixed-route free anytime! Seniors 65+ and persons with disabilities may ride all GCT buses at 1/2 fare. Learn more.

Paratransit Service

ACCESS is origin-to-destination public transit service for seniors, 65 and older and people with disabilities that prevent them from using fixed route bus service. Learn more.

Freedom to Travel: Seniors

Gold Coast Transit Travel Training Program gives the freedom to travel available to everyone! This program is designed to help you learn or review how to ride our buses confidently and safely! Click here for more information.

 

 

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TDD

People with hearing or speech disabilities may receive route, schedule and fare information by calling 711 CA Relay Service Monday through Friday 7:00 a.m. to 7:00 p.m. You can also email a request using our comment form.

Passengers with Vision Disabilities

All transfer point bus stops and major intersections are announced by GCT drivers. The bus driver will also announce any other stops on request. Large format Bus Books are available by request by calling 805-487-4222.

Service Animals

Service animals must be on a leash or harness at all time. Service animals may sit on the floor out of the aisle.  Service animals under fifteen pounds may be held in the passengers lap, but may not block the aisle or occupy a separate seat.

Americans with Disabilities Act (ADA)

Gold Coast Transit District (GCTD) is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of disability as povided by the Americans with Disabilities Act (ADA), as amended. ADA complaints should be filed within 180 days from the date of the alleged discrimination. More information on how to file an ADA complaint is available here.

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Customer Service 

805-487-4222
TDD-711 (CA Relay Service)
Email Us

Customer Service Center
201 East 4th Street, Oxnard CA
Open 7am-7pm Monday-Friday